Helpwise Reviews
(Rated by 1748 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.7
- Price & Quality4.3
- Good Value5.0
Recent Customer Reviews (9)
Ruth Stevenson
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Pauline Able
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Teresa Burke
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Woodrow Peterson
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Nathan Baker
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Joel Holmquist
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La Roux Roy
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Miguel Anderson
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Jennifer Powell
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Helpwise Pricing
Standard
$15 per user per month
Premium
$25 per user per month
Advanced
$50 per user per month
Payment Methods
Accepted Payment Options:
Prices for items on Helpwise.io vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Helpwise credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Helpwise Pros & Cons
Pros
1
Excellent Customer Support: Quick and responsive customer support.
2
Clean Interface: The interface is user-friendly and easy to navigate.
3
Integration: It offers integration with various platforms.
4
Customization: Allows for customization according to business needs.
5
Collaboration: Facilitates team collaboration and improves productivity.
6
Improved Team Productivity: Collaborative features and automation rules help in fostering collaboration and improving overall team productivity.
7
Better Customer Experience: Universal inbox and fast response times enhance the customer experience.
8
Efficient Workflows: Automation rules and smart assign features allow for efficient workflows.
9
Customization: Custom inbox and multiple signatures provide flexibility and customization according to your needs.
CONS
1
Historical Data: Difficulty in viewing historical closed tickets.
2
Cost: Costs can increase significantly if not actively tracking all the addons and product usage.
3
Limited Integration: Outlook and Office365 integration is not available.
4
Minimum Seats: A minimum of 4 seats is required for using the Whatsapp feature.
Helpwise Features and Benefits
Features
Excellent Customer Support
Quick and responsive customer support.
Clean Interface
The interface is user-friendly and easy to navigate.
Integration
It offers integration with various platforms.
Customization
Allows for customization according to business needs.
Collaboration
Collaborate on customer queries with team members, assign conversations, share drafts, and use mentions and notes.
Universal Inbox
Manage all customer queries across multiple channels from one single place.
Collision Detection
Avoid contradictory replies with built-in collision detection.
Custom Inbox
Create a custom inbox for your own custom communication channel using Helpwise's APIs.
Automation Rules
Automate tasks like assigning, tagging, closing conversations.
Service Level Agreements
Ensure fast response times by setting up time-based SLAs.
Smart Assign
Automatically manage your team's workload by smartly assigning conversations.
Multiple Signatures
Set up multiple signatures and change them on the fly while composing emails.
Integrations
Connect with Slack, Microsoft Teams, or Basecamp and collaborate with external team members.